Last updated: 5 June 2025

At BHM, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, and outlines your rights under the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

2. What Data We Collect

We may collect the following personal information:

  • Your name
  • Your email address
  • Your phone number

3. How We Collect Your Data

We collect personal data when you:

  • Use the contact form on our website to get in touch

4. Cookies and Tracking Technologies

We use cookies and similar technologies to monitor and improve our website. These include:

  • Google Analytics – for anonymous visitor statistics
  • Burst – to analyse page-level statistics
  • RUM (Real User Monitoring) – to monitor site performance

You can control or disable cookies through your browser settings.

5. Why We Use Your Data (Lawful Basis)

We process your personal data:

  • To respond to your enquiry or communicate in the normal course of business (legitimate interest)
  • To carry out services you request or enter into a contract for

We do not use your data for automated decision-making or profiling.

6. Sharing Your Data

We do not share your personal data with any third parties.

We also do not transfer your data outside the UK or EEA.

7. How Long We Keep Your Data

We only retain your data for as long as necessary. For contact form enquiries, we will delete the information once we’ve responded and the matter is resolved.

8. How We Protect Your Data

We take the security of your data seriously. Our protection measures include:

  • Two-factor authentication
  • Data encryption
  • Use of strong, regularly updated passwords

9. Your Rights

Under GDPR, you have the right to:

  • Access your data
  • Correct your data
  • Request deletion
  • Restrict or object to processing
  • Lodge a complaint with the ICO

You can exercise any of these rights by contacting us via the contact form on our website. We’ll respond promptly and support your rights fully.

10. Children’s Privacy

This website is not intended for children under 16, and we do not knowingly collect data from them.

11. Questions?

If you have any concerns or questions about how we handle your data, please contact us at [email protected].